UCaaS (Unified Communications as a Service)

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Unified communications as a service (UCaaS) is a cloud-delivered unified communications model that supports six communications functions:

Enterprise telephony
Meetings (audio/video/web conferencing)
Unified messaging
Instant messaging and presence (personal and team)
Mobility
Communications-enabled business processes
UCaaS infrastructure is owned, operated, maintained and delivered by the provider. Typical characteristics include multitenancy (including tenant partitions residing on shared UC infrastructure, such as data centers, racks, compute, network, common equipment and blades) and self-service web portals for provisioning, management and performance/usage reporting. The provider delivers applications from a common platform and licenses the service for a monthly, recurring, subscription charge.
Unified Communications as a Service Products includes, Microsoft Teams, Kandy PBX, Avaya, CUCM, Zoom, RingCentral and 8x8

Microsoft Teams Direct Routing (Service Provider Model)

Direct Routing supports configuring one Session Border Controller (SBC) to serve multiple tenants. A carrier: Deploys and m...

Created 3 years ago

Updated 3 years ago